OpenAI GPT integration
The OpenAI GPT integration allows Catalyst workflows to use ChatGPT capabilities directly inside Sequencer.
The OpenAI GPT actor can be used to:
- summarise content
- generate text
- analyse information
- classify records
- draft communications
- enrich workflows with AI-generated responses
Dynamic prompts using merge fields
Prompts can use merge fields to dynamically insert record data into AI requests.
This allows prompts to adapt automatically based on:
- record information
- workflow state
- task data
- external system content
Using AI-generated responses
Outputs generated by the OpenAI GPT actor can be:
- written back into records
- inserted into tasks
- used in workflow decisions
- added to reports or summaries
- passed into later workflow steps
Configurable AI behaviour
The actor supports configurable parameters including:
- prompts
- context
- temperature
- model selection
- authentication configuration
This allows organisations to tailor AI behaviour to their business requirements.
Typical use cases
Examples include:
- legal document summarisation
- contract review assistance
- policy explanation
- regulatory analysis
- fraud investigation support
- financial reporting summaries
- recruitment and HR analysis
- customer communication drafting
Things to remember
- The OpenAI integration must be enabled.
- AI outputs should be reviewed before being relied upon operationally.
- Prompt quality directly affects AI response quality.
- Authentication Objects may be required depending on deployment configuration.